The University of West London uses a structured, developmental approach to Personal Tutoring. The special relationship with their personal tutor is intended to provide inclusive support to students, to enable students to maximise their learning potential regardless of their skills level. The system builds on action planning, the appreciation of achievements, and reflective practice.  It is forward-looking and positive.

Staff development is provided for anyone new to this role at UWL, and activities and materials are available to develop good practice.

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ExPERT Academy offers the following training sessions to support Personal Tutors:

  • Introduction to Personal Tutoring and Civitas Inspire for Advisors (IfA) Training
    This 3-hour workshop is aimed at staff new to the personal tutoring role. The session provides an introduction to the structure of personal tutoring at UWL and train staff in using the online tool Civitas Inspire for Advisors, which is used to record personal tutor – student interaction.
  • Refresher: Personal Tutoring and Civitas Inspire for Advisors (IfA)
    This 1-hour session is aimed at experienced personal tutors and will cover:

    • UWL’s wider outreach strategy (and the roles of Personal Tutors, Course and Module Leaders)
    • What’s new in Civitas IfA?
    • Improving tutor-tutee interaction: Positive messaging
    • Your questions answered

If you want to find out more about the workshops, or if you would like to book a place, please visit the ExPERT Academy Eventbrite page.

Comprehensive guidance on Personal Tutoring at UWL can be found in the Personal Tutoring Handbook, which provides suggestions for how to structure your tutorials,  relevant activities, and referrals for further academic and pastoral support. The handbook and digital copies of individual tutorial activity resources from the guide can be accessed in the ‘Personal Tutoring‘  SharePoint folder (login required). The folder also contains a copy of  UWL’s Cause for Concern Policy, which explains how to deal with students in difficulties.


For any Personal Tutoring queries:

Please contact Jessica Frye ( or Erik Blair (