In this page, you can find guidance on the University of West London Blackboard Collaborate – Web conferencing/webinar platform designed for use in online teaching. Blackboard Collaborate is particularly useful for delivering webinars, personal tutoring and recording presentations. It is linked to your module and therefore all your students can easily have access to it.
Note: Please make sure you are using the latest version of Google Chrome or Firefox. visit here for the list of supported operating systems and browsers.
Note: Due to the current surge in usage, the timer function has been disabled by Blackboard to help maintain system performance.
In case of any IT related issues, please contact the IT Service team. In case you want a further explanation regarding the tool and how to use it with your students contact the email@example.com.
- Recorded Training Webinars
- Guides on using Blackboard Collaborate
- Audio and Video Setup and Help
- Frequently Asked Questions
- 1 Blackboard Collaborate:
- 1.1 Recorded Training Webinars:
- 1.2 Guides on using Blackboard Collaborate:
- 1.3 Troubleshooting:
- 1.4 Audio and Video Setup and Help:
- 1.5 Frequently Asked Questions
1- Session Best Practices – Link
2- Ensuring your Online Webinars are Inclusive.Download
3- Quick guide on how to add Blackboard Collaborate to your module/course and configure sessions. Download
4- How to use Blackboard Collaborate. (10 Minutes)
5- Student Guide “How to Access Blackboard Collaborate (Webinar) Sessions”. Download
Note: This training video applies to Courses, Modules and Communities on Blackboard.
Recorded Training Webinars:
Note: Please login to the university portal before accessing the link below.
Collaborate Webinar (Tuesday 17th March) – Watch
Collaborate Webinar (Thursday 19th March) – Watch
Guides on using Blackboard Collaborate:
1. How to set a session to record
This document will guide you on how to set a new or existing session on Blackboard Collaborate to record.
2. How to record an active session
This guide will show you how to start and stop a recording in a live session within Blackboard Collaborate
3. How to download a recorded session
This document will guide you on how to download a session that has been recorded and is ready for viewing and downloading.
4. How to download participants reports
This document will guide you on how to download a participants report after a session is completed.
This document will guide you on how to share files in a Collaborate session so that other attendees are able to view them
Moderators and presenters can share video with audio and audio files in a session from Chrome. All attendees will hear what is played. The way you share audio and video with audio depends on if you’re using a Windows® or Mac OS® computer. Link
The Ultra experience of Blackboard Collaborate makes it easy to share your knowledge. You can upload content, including PowerPoint® presentations, or share your desktop screen to show more details. Link
8. Breakout Groups
To facilitate small group collaboration, you can create breakout groups that are separate from the main room and assign attendees to them. Link
Issue: Collaborate is stuck on the loading page.
Possible Cause: Disabled/Blocked cookies or third-party cookies.
Audio and Video Setup and Help:
Audio and Video in Blackboard Collaborate with the Ultra experience for moderators
Audio and Video in Blackboard Collaborate with the Ultra experience for participants
Chrome allowing Microphone
Firefox allowing Microphone
Safari allowing Microphone
Mac OS Mojave microphone and webcam permissions
Windows 10 microphone and webcam permissions
Frequently Asked Questions
No, tracking the number of views/downloads is not available yet.
No, password protected recording and guest links are not available yet.
There is no limit on the amount of time a Collaborate Ultra recording is stored.
Yes. Recordings are compressed using the H.264 video compression standard and delivered as MP4s. The degree of compression is variable and depends on the content of the recording. Factors that determine the level of compression and ultimate size of the recording include the presence or absence of application sharing, whiteboards, cameras and microphones, and the overall length of the recording.
Last updated: 08/07/2020